We understand how important it is to you to make deliveries on time. And we appreciate your usage of 407 ETR to ensure that those shipments are delivered fast, safely and reliably.

While the Heavy Vehicle Savings Program that we launched in July 2006 has been terminated, we wish to show our appreciation for your business by continuing to offer you savings. These savings and the qualification criteria for the new savings program are the same as those in the original Heavy Vehicle Savings Program.

Gear up for savings

Here's how it works:

Beginning January 1, 2007 customers will qualify for a tier based on their current payment behaviour and their active heavy transponder trips taken from January 1 to June 30, 2006.

To qualify for Tier 1, you had to:

• Have an excellent payment history
• Use 407 ETR regularly, travelling an average of 600km a month per valid heavy vehicle transponder
• Have no more than 1% Minimum Trips

To qualify for Tier 2, you had to:

• Have an excellent payment history
• Use 407 ETR regularly, travelling an average of 600km a month per valid heavy vehicle transponder
• Have more than 1% but less than 5% Minimum Trips

Drive more – save more

For Tier 1 and Tier 2 customers it really pays to travel during nighttime, weekends and off-peak periods. The savings in the chart below will automatically appear on your bill.

*Applicable to Heavy Single Unit Vehicles and Heavy Multiple Unit Vehicles.
  Terms are subject to change without notice.

For Tier 1 accounts: You no longer have to pay any Video Toll Charges. We’ve completely waived the charge for you.

For all other accounts: We’ve dropped the Video Toll Charge by 70%, from $50 - $15, so you can save too. Better still, to avoid Video Toll Charges completely, you should:

• Always ensure that the transponder is in the vehicle and properly mounted
• Keep all of your vehicles and licence plates up to date with 407 ETR
• Never move the transponders between vehicles.

• Ensure that all your 407 ETR bills are paid on time.
• Use 407 ETR regularly, travelling an average of 600 km a month per transponder.
• Always use your transponder properly so you have almost no Minimum Trips.

Next year we’ll look at your 407 ETR usage and payment history again. If you meet our eligibility criteria, we’ll automatically put your account in the appropriate savings tier.

Frequently Asked Questions

Answers to Frequently Asked Questions

Q. What is this new savings program?

A. In July 2006, we launched the original Heavy Vehicle Savings Program. That program was terminated on December 31, 2006. However, we wish to show our appreciation for your business by continuing to offer savings to great customers like you. These savings and the qualification criteria for the new savings program are the same as those in the original Heavy Vehicle Savings Program.

Q. What are the qualifications for Tier 1 and Tier 2?

A. Beginning January 1, 2007 customers will qualify for a tier based on their current payment behaviour and their active heavy transponder trips taken from January 1 to June 30, 2006.

To qualify for the top tier (Tier 1), your account must have no outstanding balance over 60 days and, on average, each of your heavy vehicle transponders must have travelled 600 kilometres or more per month. In addition, the number of Heavy Vehicle Minimum Trips on your account must not exceed 1% of your total transponder trips.

To qualify for Tier 2, your account must have no outstanding balance over 60 days and, on average, each of your heavy vehicle transponders must have travelled 600 kilometres or more per month. In addition, the number of Heavy Vehicle Minimum Trips on your account may be greater than 1%, but must not exceed 5% of your total transponder trips.

Q. What is a Heavy Vehicle Minimum Trip ("Flat Toll")?

A. A Heavy Vehicle Minimum Trip occurs when a transponder registers use only on the entrance or exit of Highway 407 ETR. As a result, you will be billed a Heavy Vehicle Minimum Trip Toll Charge ("Flat Toll"), which applies to each class of heavy vehicles, is charged based on time of day, as defined in our toll rate schedule, and is based on distance. You can decrease the number of Heavy Vehicle Minimum Trip Toll Charges on your account if you do the following:

• use a valid transponder;
• keep the transponder properly mounted;
• keep a clean, unobstructed and visible licence plate;
• do not remove the transponder from its mounted position on the windshield;
• do not share the transponder between vehicles; and
• keep all of your vehicles and licence plates up-to-date with 407 ETR.

Q. Why is my tier determined by my trip activity from the first six months of the previous year?

A. Some heavy vehicles only use the highway during certain times of the year. To ensure the program is fair for all our heavy vehicle customers, and in order to match the seasonality of these trips, current eligibility for this new savings program is based on your trip activity from the first six months of the previous year.

Q. Do I need to do anything to get the toll rate savings?

A. You will automatically receive the toll rate savings for eligible trips so there is no action that you need to take. And, you will see your toll rate savings reflected on your 407 ETR bill each month.

Q. How does the program work if I have consolidated accounts?

A. All your secondary accounts will also be entitled to the same benefit program as long as they have an active heavy transponder.

Q. What happens if I deconsolidate my accounts during the program?

A. If you deconsolidate any accounts during the program they will no longer be eligible for the program.

Q. What happens if I consolidate a new account during the program?

A. If you add a new account during the program it will be entitled to the same benefit program as long as it has an active heavy transponder.

Q. I have both heavy and light transponders on my account. Do all my vehicles qualify for the toll rate savings?

A. Only vehicles that use an active heavy vehicle transponder qualify for the toll rate savings.

Q. What is an active transponder?

A. An active transponder means a registered transponder that has had trip activity in the qualifying six-month period.

Q. I am in Tier 2. Why are my Video Toll Charges (VTCs) not suppressed as they are for customers in Tier 1?

A. Customers in Tier 1 have virtually no Heavy Vehicle Minimum Trips, so fewer video trips are recorded. We are suppressing the remaining VTCs since these customers are producing less Heavy Vehicle Minimum Trips. As a Tier 2 customer, you will receive a 70% discount on the VTC rate and if you can reduce your number of Heavy Vehicle Minimum Trips to 1% or less, you will also have your VTCs suppressed in the future.