FAQ
How to understand the charges on my bill?
Camera Charges are billed on a per trip basis when our system does not detect a transponder in your vehicle, and our overhead cameras take a picture of your licence plate.
Learn more about 407 ETR Complete Fee Details.
If you plan to take three or more round trips per year, leasing a transponder can save you money.
What is an Account Fee?
An Account Fee is added to non-transponder accounts during months when there is usage on the account. This fee covers the cost of managing and maintaining the account.
What is a Flat Toll?
Flat Tolls are rare and appear on invoices when either the entry or exit of your trip is not captured by our system and a sufficient trip history has not been established.
For light vehicles without a transponder, a Light Video Flat Toll will apply.
For heavy vehicles with a transponder where there are fewer than 10 trips recorded for that transponder over the past 72 days, or more than 25% of trips did not accurately record either the entry or exit point, a Heavy Vehicle Flat Toll will apply.
To help avoid flat tolls, please mount transponders as recommended.
What is a Calculated Trip?
Calculated trips are rare and appear on invoices when either the entry or exit of your trip is not captured by our system.
For light vehicles with a transponder, the trip is calculated based on the median distance of the trips taken with the transponder in the preceding 72 days.
When a calculated trip appears on your bill it is marked with an asterisk(*).
When a calculated trip appears on the invoice it will be marked with an asterisk(*).
What is a Trip Toll Charge?
The Trip Toll Charge is the starting rate of your trip and is billed per trip to all customers (transponder and non-transponder customers) each time you enter Highway 407 ETR.