Contact Us
As a result of the ongoing COVID-19 pandemic, our in-person Customer Service Centre at 6300 Steeles Avenue West remains closed until further notice. We encourage you to take advantage of our self-serve options available online 24/7. Log in or create a web account today.
Business Hours
Monday to Friday - 8:30 a.m. to 4:30 p.m.
How can we help?
Search frequently asked questions.
Popular questions
How can I avoid Interest?
Learn how to avoid receiving interest charges on your 407 ETR account.
I used a rental vehicle with my transponder.
What to do if you have driven on the highway without your transponder.
How do I update my vehicle information?
Steps to follow when your vehicle information changes.
I have moved and would like to change my address.
Learn how to easily change your address and account information online.
