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FAQ

What happens if my gas card is damaged, lost or stolen?

If your ETR Rewards gas card is damaged, lost or stolen, please call us at 1-888-407-0407 to request for a replacement card with Petro-Canada. It can take approximately 2-3 weeks for your replacement card to arrive. Any balance on your damaged, lost or stolen card will be transferred to your replacement card.

You can also protect your gas card balance by registering your ETR Rewards gas savings card number directly with Petro-Canada at www.petro-canada.ca/preferred or by calling 1-800-688-0220.

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