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FAQ

Why am I still getting bills for a licence plate I no longer have?

Licence plates are like credit cards, in that the owner is responsible for keeping the information safe and up to date. As a 407 ETR customer, you are responsible for the following:

  • Ensuring the registered information is correct
  • Advising of changes to the plate status
  • Advising of changes to the registered information
  • Advising of changes to the plate ownership

As 407 ETR's system is based on billing licence plates, it's important that you keep us informed of any changes to the status of your plate. For example, tell us if you received a new licence plate, have seasonal trailers, had your vehicle/plate stolen, sold your vehicle with plates, etc.

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