How long will my 407 ETR account credit remain on my account?
As part of our regular account maintenance processes, accounts with dormant credit balances are closed within 3 years of dormancy. We strongly encourage you to use your 407 ETR account credits as soon as possible.
If your credit is caused from an overpayment, we will gladly offer a refund once a request for refund has been requested and validated. You may request a refund even after your account has been closed. You can request a refund in minutes using your 407 ETR web account.