What are the procedures for collecting on overdue accounts?
As early as 30 to 60 days after an account has been billed, you may receive communication from us relating to your unpaid account via automated phone calls or text messages. If your account remains unpaid after the initial communication, various collection steps ranging from a customer service call to remind you of payment, to contact by a collection agency, initiation of court action and/or the initiation of the Plate Denial process may be undertaken. Extra costs to you could include interest, collection fees, enforcement fees, and legal expenses. It is always best to clear up a bill in the early stages as a preventative measure.