FAQ
How do I close an account for a deceased person?
To close the account of a deceased person, you can:
- Make a payment for the full account balance
- Return any transponders from the account
- Return or transfer any plate(s) (including trailer plates) by visiting a Service Ontario location (this is important to ensure there are no future bills sent to this account)
Note: Though not required, you are still encouraged to send us a copy of the Death Certificate to estatematters@407etr.com
Alternatively, if payment is not possible, you may send us one of the following documents to estatematters@407etr.com and we will assist you with closing the account:
- Death certificate
- Obituary
- Funeral card
- Probate letter
- Legal form from an attorney or court
Please include the name and address of the estate or person responsible for the deceased’s affairs. You can also send documents by fax to 905-264-7511, or mail to 6300 Steeles Ave. W., Woodbridge, ON, L4H 1J1. The Executor or Next of Kin is contacted within 7 business days.
