FAQ
How can I fix incorrect account information on my bill?
If you move or change your vehicle plate, we rely on you to keep us up-to-date, same as you would any other service provider. The most convenient way to update your information is to click here to update us online. Alternatively, you can call 1-888-407-0407 or email us your new information.
Note: A new account is created the first time a new plate is used on the highway. When this happens, we retrieve information from the Ministry of Transportation to establish vehicle ownership and billing information. After this however, The Ministry of Transportation does not give us automatic updates for changes to your information
