FAQ
I drive a light vehicle and I see a calculated trip on my bill. What is it?
Calculated trips are rare and appear on invoices when either the entry or exit of your trip is not captured by our systems.
- For light vehicles equipped with a transponder, the trip will be calculated based on the median distance of the trips taken with the transponder in the preceding 72 days.
When a calculated trip appears on the invoice it will be marked with an asterisk(*).
