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FAQ

I drive a light vehicle and I see a calculated trip on my bill. What is it?

Calculated trips are rare and appear on invoices when either the entry or exit of your trip is not captured by our systems.

  • For light vehicles equipped with a transponder the trip will be calculated based on previous trips made using that transponder and is based on the median distance of the last 10 trips taken with the transponder in the preceding 72 days.

When a calculated trip appears on the invoice it will be marked with an asterisk(*).

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