Skip to Content

Report a Lost or Stolen Transponder

Photo containing one yellow and one black transponder side by side

If you report your transponder lost or stolen it will be deactivated immediately. You remain responsible for all charges up until the time you report a transponder lost or stolen to 407 ETR.

A Transponder Replacement Fee will be charged, as transponders are the property of 407 ETR. Included with the Transponder Replacement Fee is a replacement transponder, which will be provided on request. If your original transponder is found or returned to 407 ETR in good working order, we will credit your account the Transponder Replacement Fee.

To report a lost or stolen transponder, please follow these steps:

  1. Log in to your 407 ETR web account.
  2. Click on Transponders, then Report Lost Transponder.
  3. Select the transponder you wish to report lost or stolen and click Continue.

If you have not yet set up a web account, create a web account now.