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Transponder Returns

Customer is relaxed

Need to return your transponder but not sure what’s involved? Simply mail it back to us and then sit back and relax. We'll cancel your lease agreement for you – no need for any extra driving. We'll even cover the shipping cost to send it back.

Tip: Wrap your transponder in tinfoil before you put it in the envelope to avoid any unnecessary toll charges on its way back to us. You may be responsible for any charges while your transponder is being returned.

Here are four hassle-free options to return your transponder:

Show the 407 ETR Return ID at Canada Post:
Take your transponder, ready for delivery, to your nearest Canada Post and reference 407 ETR's Return ID: PR576257. Canada Post will print a pre-paid label for you to ship back to us.

Print a Pre-paid Label:
Print your pre-paid label at home and drop your transponder in the nearest mailbox. Click here to retrieve your pre-paid return label. Ensure that your parcel is securely packed, wrapped and reinforced and affix your return label on the largest side of your parcel.

Bring a QR Code to Canada Post using Apple Wallet:
Bring your transponder to your nearest Canada Post and show a QR Code using Apple Wallet. Similar to printing a pre-paid label, click here to retrieve your pre-paid return label from Canada Post. Your confirmation email will contain a QR Code, if you prefer to download it to your Apple Wallet and show it to the Canada Post representative.

Call us for a Pre-paid Label:
Call us at 1-888-407-0407 and we'll be happy to mail you a pre-paid label. Note: this method may take longer and may result in extra transponder lease fees while we're shipping your pre-paid label.

407 ETR’s Mailing Address
6300 Steeles Avenue West, Woodbridge ON, L4H 1J1

Did you Know?
Before you say goodbye to your transponder, consider this – if you take Highway 407 ETR 6+ times a year, it’s worth leasing a transponder to avoid camera charges and monthly account fees.