Driving offer reminders
Don’t stop on the shoulder. Shoulders are for emergencies only. Waiting for a promotion period is unsafe and may result in fines. For everyone’s safety, keep moving and enter the highway as usual.
Driving offer eligibility We can’t provide or change offers through Customer Support. Check My Account or the 407 ETR app for your personalized promotions. Make sure you’re subscribed to marketing emails in your My Account to receive the latest offers and be sure to read our FAQ.
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Support for Business Customers

New business customers and business sales inquiries: Sales@407etr.com
Existing business accounts: BusinessHelp@407etr.com 1-888-407-0407 (Mon. to Wed. and Fri., 8:30 a.m. to 4:30 p.m. Thur., 9:00 a.m. to 4:30 p.m.)