Route Relief expanding to 8 free trips on January 1 , 2026
Starting January 1, 2026, the Route Relief Program will provide eligible customers up to eight free trips each month on Highway 407 ETR.
Route Relief Program
Helping make travel more accessible for low-income Ontarians
Route Relief is making a difference for thousands of drivers — saving time, reducing stress and opening doors to opportunities across the GTA. The program provides eligible customers up to six free trips each month on Highway 407 ETR. Since launching in November 2024, the program has delivered over $1 million in free travel and helping thousands of families connect, work and explore.
Real stories of impact
From saving time and fuel to gaining flexibility and financial breathing room, participants shared how the program is helping them balance work, parenting and personal responsibilities.
"It has completely changed my ability to accept work opportunities that are in other cities because I need to be home for my kids at certain times before and after school which I couldn’t manage on regular highways due to traffic." - Michelle from Oakville
"As a single mother, the financial burden is a lot. The Route Relief program allowed me to save time in traffic and gas by using (Highway) 407 (ETR) when needed." - Atyah from Richmond Hill
"The Route Relief Program has positively impacted my household by easing financial pressures and providing greater stability. It has allowed us to better manage essential expenses and maintain focus on professional and personal responsibilities." - Aakash from Mississauga
Eligibility Criteria
You may be eligible for the program if you meet the following criteria:
You are a resident of Ontario, Canada
You have a personal licence plate registered in your name that is not used for business (one eligible vehicle per household)
Your household size and income meets the eligibility requirements below
You have no outstanding balance with 407 ETR
You are not currently enrolled in a 407 ETR promotion
How it Works
Once enrolled in the program, participants receive a credit for up to the first six trips on your monthly bill. The application process is managed by C3 Canada.
To confirm program eligibility, supporting documentation including proof of residency, proof of plate ownership and proof of income is required.
Up to the first six trips are automatically credited on your monthly bill, including applicable tolls, trip toll charges and camera charges.
The program is valid for trips on Highway 407 ETR only (between QEW and Brock Road).
New Terms & Conditions will be effective as of January 1, 2026.
How to Apply
To get started, fill out the secure online form below managed by C3 Canada. Please note, you'll need to attach your supporting documentation during the application process.
Please allow up to 30 days from the date we receive your application to be notified about the status of your application.